VG
VENTUREGAPS
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Capsule CRM

FREEMIUM

Simple, smart CRM for growing businesses

Track contacts, deals, and tasks without the complexity of enterprise CRM platforms

VG SCORE
9.5
CLOUD (SAAS)

Product Details

CompanyCapsule CRM
HeadquartersManchester, United Kingdom
Founded2009
PricingFreemium — from $18/mo
Free TrialAvailable
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations8 available

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PROS & CONS

STRENGTHS

  • Clean, minimal interface that prioritizes simplicity over feature bloat
  • Generous free plan for up to 2 users and 250 contacts
  • Strong task management and activity tracking alongside CRM features

WEAKNESSES

  • Limited marketing automation features compared to all-in-one platforms
  • Reporting is basic without custom report building on lower tiers

KEY FEATURES

Contact Management

Organize contacts and organizations with custom fields, tags, and detailed interaction history

Sales Pipeline

Visual pipeline with multiple board views, milestone tracking, and deal forecasting

Task Management

Create, assign, and track tasks linked to contacts and deals with calendar integration

Email Integration

Connect Gmail or Outlook to automatically log emails to contact records

WHO IS Capsule CRM BEST FOR?

Small businesses wanting simplicity

Track contacts, deals, and tasks without the complexity of enterprise CRM platforms

Consultants and freelancers

Manage client relationships and project pipelines with a lightweight, easy-to-learn CRM

INTEGRATIONS

Google WorkspaceMicrosoft 365MailchimpXeroQuickBooksZapierFreshBooksTranspond

TECHNICAL DETAILS

LEARNING CURVE
MODERATE — FEW HOURS
FREE TRIAL

AVAILABLE

FIELD REPORTS (0)

No field reports yet. Be the first to review Capsule CRM.

STARTING AT
$18/MO

DOSSIER

COMPANY
Capsule CRM
HQ
Manchester, United Kingdom
FOUNDED
2009
LAST VERIFIED MAR 26, 2026

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PRICING MODEL

FEATURES

FINAL ASSESSMENT

APPROVED — WORTH YOUR MONEY