VG
VENTUREGAPS
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Bigin by Zoho CRM

FREEMIUM

Pipeline-centric CRM designed for small businesses

Replace spreadsheets with proper CRM without complexity or high costs

VG SCORE
9.5
CLOUD (SAAS)

Product Details

CompanyBigin by Zoho CRM
HeadquartersChennai, India
Founded2020
PricingFreemium
Free TrialAvailable
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations6 available

■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.

PROS & CONS

STRENGTHS

  • Purpose-built simplicity means teams can start selling in minutes not days
  • Mobile-first design works great for on-the-go sales professionals
  • Competitive pricing makes professional CRM accessible to smallest businesses

WEAKNESSES

  • Intentionally limited features mean growing teams will eventually outgrow it
  • Fewer integrations than full Zoho CRM for complex tech stack connections

KEY FEATURES

Pipeline Management

Visual deal pipelines with customizable stages and drag-and-drop movement

Built-in Telephony

Click-to-call with logging and recording directly in contact records

Connected Pipelines

Link multiple pipelines to track related processes like sales and onboarding

Team Inbox

Shared email inbox for collaborative customer communication

WHO IS Bigin by Zoho CRM BEST FOR?

Very Small Businesses

Replace spreadsheets with proper CRM without complexity or high costs

Solopreneurs

Track deals and customer relationships with minimal overhead

INTEGRATIONS

Google WorkspaceMicrosoft 365MailchimpTwilioZapierZoom

TECHNICAL DETAILS

LEARNING CURVE
MODERATE — FEW HOURS
FREE TRIAL

AVAILABLE

FIELD REPORTS (0)

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DOSSIER

COMPANY
Bigin by Zoho CRM
HQ
Chennai, India
FOUNDED
2020
LAST VERIFIED MAR 27, 2026

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