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Best Hiver Alternatives in 2026

Looking for something different? Here are the top alternatives to Hiver, including direct competitors and similar tools.

Why Look for Hiver Alternatives?

While Hiver is well-rated (7.6/10), it might not be the perfect fit for every team. Common reasons users switch: completely dependent on gmail, so it is useless for teams on outlook or other email clients, advanced features like csat surveys and sla management are only on higher-priced plans. Explore the alternatives below to find the best match for your specific needs and budget.

H

Hiver

FREEMIUM
7.6(0)
Customer service platform that works inside Gmail

■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.

Z

Zendesk

PAID

Customer service software and support ticketing system

APPROVED
H

Help Scout

FREEMIUM

Customer support platform built for growing businesses

APPROVED
I

Intercom

PAID

AI-first customer service platform for modern businesses

APPROVED
D

Drift

ENTERPRISE

Conversational marketing and sales platform with AI chatbots

APPROVED
F

Front

PAID

Shared inbox platform for team-based customer communication

APPROVED
G

Gorgias

PAID

Customer support helpdesk built specifically for e-commerce

APPROVED
L

LiveAgent

FREEMIUM

All-in-one help desk with live chat, ticketing, and call center

APPROVED
T

Tidio

FREEMIUM

Live chat and AI chatbot platform for customer communication

ADEQUATE
H

HappyFox

PAID

Help desk and customer support ticketing system

ADEQUATE
C

Crisp

FREEMIUM

All-in-one business messaging platform for startups

ADEQUATE
O

Olark

PAID

Simple live chat software for sales and customer support

ADEQUATE
J

JivoChat

FREEMIUM

Omnichannel business messenger for sales and support

ADEQUATE