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VENTUREGAPS
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RingCentral

PAID

Cloud communications platform combining phone, video, and messaging

Replace legacy phone systems with modern unified communications

VG SCORE
9.5
CLOUD (SAAS)

Product Details

CompanyRingCentral
HeadquartersBelmont, California, USA
Founded1999
PricingPaid — from $20/mo
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations6 available

■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.

PROS & CONS

STRENGTHS

  • Integrates voice, video, messaging, and fax into one unified platform, simplifying communication management.
  • Offers robust call routing, auto-attendant, and analytics features suitable for businesses of various sizes.
  • Provides strong mobile applications, enabling employees to work effectively from any location with full functionality.

WEAKNESSES

  • The interface and extensive feature set can be complex, requiring significant time for full user adoption.
  • Pricing can become high for larger teams, especially when adding advanced features or international calling.

KEY FEATURES

Cloud Phone System

Business phone system with auto-attendant and call routing

Video Meetings

HD video conferencing with screen sharing and recording

Team Messaging

Persistent chat with file sharing and task management

Contact Center

Omnichannel customer support with analytics

WHO IS RingCentral BEST FOR?

Mid-Size Businesses

Replace legacy phone systems with modern unified communications

Customer Support Teams

Handle customer calls and messages from a single platform

INTEGRATIONS

SalesforceMicrosoft 365Google WorkspaceZendeskHubSpotSlack

TECHNICAL DETAILS

LEARNING CURVE
MODERATE — FEW HOURS

FIELD REPORTS (0)

No field reports yet. Be the first to review RingCentral.

STARTING AT
$20/MO

DOSSIER

COMPANY
RingCentral
HQ
Belmont, California, USA
FOUNDED
1999
LAST VERIFIED MAR 27, 2026

FILED UNDER

PRICING MODEL

BEST FOR

Mid-Size BusinessesCustomer Support Teams

FINAL ASSESSMENT

APPROVED — WORTH YOUR MONEY