JivoChat
FREEMIUMOmnichannel business messenger for sales and support
► Communicate with customers across WhatsApp, Telegram, and local messengers from one dashboard
Product Details
■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.
PROS & CONS
STRENGTHS
- Supports an unusually wide range of channels including live chat, phone, email, and social messengers
- Generous free plan supports up to 5 agents with core live chat features
- Built-in VoIP calling and callback functionality without needing a separate phone system
WEAKNESSES
- −The interface can feel overwhelming with so many channels and settings to configure
- −Customer support response times from JivoChat itself can be slow outside business hours
KEY FEATURES
Omnichannel Messenger
Receive and respond to messages from website chat, Facebook, WhatsApp, Telegram, and more in one app
Callback Feature
Prompt visitors to enter their phone number and receive a callback within seconds
Visitor Monitoring
Track website visitors in real time with location, referral source, and page activity data
CRM Integration
Built-in lightweight CRM for managing leads and deals generated from chat interactions
WHO IS JivoChat BEST FOR?
International Businesses
Communicate with customers across WhatsApp, Telegram, and local messengers from one dashboard
Real Estate Agents
Capture property inquiries via chat and callback, then track leads through the built-in CRM
INTEGRATIONS
TECHNICAL DETAILS
✓ AVAILABLE
FIELD REPORTS (0)
No field reports yet. Be the first to review JivoChat.
DOSSIER
- COMPANY
- JivoChat
- HQ
- Moscow, Russia
- FOUNDED
- 2012
FILED UNDER
PRICING MODEL
BEST FOR
FEATURES
FINAL ASSESSMENT
RELATED FILES
Similar tools in the same category
Hiver
FREEMIUMCustomer service platform that works inside Gmail
TeamSupport
PAIDB2B customer support software built for complex product environments
Re:amaze
PAIDCustomer support and engagement platform for online businesses
Tawk.to
FREECompletely free live chat software for websites