VG
VENTUREGAPS
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Kissmetrics

PAID

Behavioral analytics for tracking customer journeys and conversions

Track trial to paid conversion and understand what behaviors predict upgrades

VG SCORE
9.5
CLOUD (SAAS)

Product Details

CompanyKissmetrics
HeadquartersSan Francisco, California, USA
Founded2008
PricingPaid — from $299/mo
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations6 available

■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.

PROS & CONS

STRENGTHS

  • Person-centric analytics ties all actions to individual users across sessions and devices
  • Revenue tracking connects behaviors directly to monetary outcomes for ROI analysis
  • Cohort reports show how different user groups perform over time with clarity

WEAKNESSES

  • Pricing starts at $299/month which is expensive for early-stage startups
  • Feature set has not evolved as much as competitors in recent years

KEY FEATURES

People Tracking

Follow individual users across their entire lifecycle from first touch to revenue

Revenue Reports

Connect behavioral data to revenue to understand what drives business outcomes

Cohort Analysis

Compare behavior and outcomes across groups defined by acquisition date or actions

A/B Test Analysis

Measure the impact of experiments on conversion and revenue metrics

WHO IS Kissmetrics BEST FOR?

SaaS Companies

Track trial to paid conversion and understand what behaviors predict upgrades

E-commerce

Analyze customer purchase journeys and optimize for lifetime value

INTEGRATIONS

ShopifyStripeOptimizelyMarketoIntercomSlack

TECHNICAL DETAILS

LEARNING CURVE
MODERATE — FEW HOURS

FIELD REPORTS (0)

No field reports yet. Be the first to review Kissmetrics.

STARTING AT
$299/MO

DOSSIER

COMPANY
Kissmetrics
HQ
San Francisco, California, USA
FOUNDED
2008
LAST VERIFIED MAR 27, 2026

FILED UNDER

PRICING MODEL

BEST FOR

SaaS CompaniesE-commerce

FINAL ASSESSMENT

APPROVED — WORTH YOUR MONEY