VG
VENTUREGAPS
S

Smartlook

FREEMIUM

Qualitative analytics with session recordings for web and mobile apps

Understand how users interact with your iOS and Android apps visually

VG SCORE
9.5
CLOUD (SAAS)

Product Details

CompanySmartlook
HeadquartersBrno, Czech Republic
Founded2016
PricingFreemium
Free TrialAvailable
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations6 available

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PROS & CONS

STRENGTHS

  • Mobile app recording support sets it apart from web-only competitors
  • Always-on recording means you never miss sessions even before you knew to look
  • Free tier includes 3,000 sessions per month which is enough for smaller apps

WEAKNESSES

  • Mobile SDK can impact app performance if not configured carefully
  • Data retention on free and lower tiers is limited to shorter time periods

KEY FEATURES

Session Recordings

Record user sessions on web and native mobile apps with automatic capture

Heatmaps

Visualize aggregate click and scroll behavior across your pages

Events

Track custom events and use them to filter recordings and build funnels

Funnels

Analyze conversion through multi-step processes with session replay integration

WHO IS Smartlook BEST FOR?

Mobile App Teams

Understand how users interact with your iOS and Android apps visually

Product Managers

Identify UX issues by watching real users navigate through your product

INTEGRATIONS

Google AnalyticsSegmentSlackIntercomMixpanelAmplitude

TECHNICAL DETAILS

LEARNING CURVE
MODERATE — FEW HOURS
FREE TRIAL

AVAILABLE

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DOSSIER

COMPANY
Smartlook
HQ
Brno, Czech Republic
FOUNDED
2016
LAST VERIFIED MAR 27, 2026

FILED UNDER

PRICING MODEL

BEST FOR

Mobile App TeamsProduct Managers

FEATURES

FINAL ASSESSMENT

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