Live Helper Chat

OPEN SRC

Live chat software to engage visitors and convert them into customers

► Best for small businesses and support teams seeking a customizable, self-hosted live chat solution.

VG SCORE

7.0

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Product Details

PricingOpen Source

API✅ REST

Learning CurveModerate

Integrations10 available

■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.

PROS & CONS

STRENGTHS

Feature-rich for a free tool, including proactive chat invitations and file sharing.
Completely free core software with no hidden costs or user limits.
High level of customization and control due to self-hosted, open-source nature.

WEAKNESSES

−Requires technical knowledge to install, configure, and maintain on your own server.
−The interface and some features feel dated compared to modern SaaS competitors.

KEY FEATURES

Canned Messages

Use pre-written responses for common queries to improve efficiency.

Visitor Tracking

See visited pages, geolocation, and typing status of website visitors.

Multi-Operator Support

Allow multiple agents to manage chats with internal messaging.

Self-Hosted

Install on your own server for full data control and customization.

WHO IS Live Helper Chat BEST FOR?

Small to medium businesses

Best for businesses needing a cost-effective, self-hosted live chat solution to directly engage website visitors and provide customer support without recurring fees.