K
Khoros
PAIDEnterprise social media management and customer engagement platform
► Unify social marketing and care across global teams
VG SCORE9.5
CLOUD (SAAS)
Product Details
CompanyKhoros
HeadquartersAustin, Texas, USA
Founded2019
PricingPaid — from $500/mo
DeploymentCloud (SaaS)
Learning CurveModerate
Integrations6 available
■ INTELLIGENCE BRIEFING — Weekly tool drops. No spam.
PROS & CONS
STRENGTHS
- Integrates community, social media, and help desk management into one unified platform for streamlined workflows.
- Offers robust moderation and automation tools to efficiently manage large-scale online communities and conversations.
- Provides detailed analytics and reporting features to track engagement and measure community health over time.
WEAKNESSES
- −The platform's extensive feature set can lead to a steep learning curve and complex initial implementation.
- −As an enterprise solution, its pricing is often high, making it less accessible for small businesses or startups.
KEY FEATURES
Social Marketing
Plan, publish, and analyze content across channels
Social Care
Manage customer service conversations at scale
Communities
Build and moderate branded customer communities
Analytics
Cross-channel reporting and competitive benchmarking
WHO IS Khoros BEST FOR?
Enterprise Brands
Unify social marketing and care across global teams
Telecom and Retail
Handle high-volume customer inquiries on social channels
INTEGRATIONS
SalesforceMicrosoft DynamicsZendeskAdobeSAPOracle
TECHNICAL DETAILS
LEARNING CURVE
MODERATE — FEW HOURSFIELD REPORTS (0)
No field reports yet. Be the first to review Khoros.
STARTING AT
$500/MO
DOSSIER
- COMPANY
- Khoros
- HQ
- Austin, Texas, USA
- FOUNDED
- 2019
LAST VERIFIED MAR 27, 2026
PRICING MODEL
BEST FOR
Enterprise Brands Telecom and Retail
FINAL ASSESSMENT
APPROVED — WORTH YOUR MONEY